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March 19, 2004

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Abhijit Sukul

I've recently gone through a website of a book (you can check out the site at: www.theicecreammaker.com ) which shows various techniques of listening to customer. The name of the book is The Ice Cream Maker. The book has been written by world-renowned quality expert Mr. Subir Chowdhury. The main character of the book, Pete is a manager of an icecream factory and he's having a tough time there with low sales and other problems. With the help of a mentor, how he fights back, that has been depicted in the book. This book is going to be released worldwide on 4th October 2005.

Canadian Headhunter

I couldn't resist correcting my sloppiness above:

"As soon as I started blogging a reader told me to have the links open in separate windows - for the reader's benefit. I liked that too but didn't know how to do it. His suggestion prompted me to ask The Irish Eagle how to do it. And, voila, my links open in new windows."

Canadian Headhunter

As soon as I started blogging a reader told me to have the links open in separate windows - for the reader's benefits. I liked that too but didn't know how to do it. His suggestion prompted me to as The Irish Eagle, whom I didn't know personally but read, how to do it. And, voila, my links open in new windows.

In terms of feedback on content, I'm always suprised by what gets a reaction in terms of comments or links. The other day I posted an entry called Four Types of Candidates. I didn't expect any particular interest but people were inclined to use it to categorize themselves.

Marc Orchant

Ben and Jackie's point about one-way blogs is spot on. In fact, I find myself frustrated when I can't let a blogger know what I think about what s/he has to say.

I know that the comments and feedback I get from my readers is an invaluable tool in improving my blog as a product/service. The commentary from other bloggers who link or trackback to my posts serves the same purpose in a meta fashion (unlike some blogs, my audience is not necessarily just other bloggers).

The blogosphere is just another free market - one for ideas. The way you treat your customers (readers) has everything to do with how willing they'll be to evangelize your blog. Listen to them, respond, and engage them and they'll spread the word.

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