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May 09, 2004

Comments

Katherine Stone

What used to really kill me was when listening actually occured -- some great consumer insights were gained either accidentally or on purpose -- but then the report summarizing what was learned was left on a pile of other reports that no one had the time to read.

Robert  Paterson

Jennifer
I would like to introduce to a friend Chris Corrigan who lives on Bowen island in BC.

I know of few who understand listening and "invitation" as he does.

Here is a post of his that supports you point

http://www.chriscorrigan.com/parkinglot/2004_05_01_archive.html#108361305454568570

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