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I help companies drive growth through customer centricity


I'm the Managing Director for Farther LLC ( We provide outcome-based coaching and facilitation to help organizations drive growth through customer centricity. Previously I served as the B2B Sector Lead and CX Principal in Forrester's consulting practice. Prior to that, I led large-scale brand strategy projects at Prophet. I bring about 30 years of customer strategy, and now I teach clients to do it for themselves.

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