Haydn: Can brands and conventional media really maintain control over it?
Jennifer: Absolutely not. No more than a ship captain can control the wind and the waves. But the ship captain has learned how to harness the power of wind and waves to reach his destination. Companies and conventional media can only ignore these forces at their own peril. The smart ones will figure out how to work with it, instead of against it... similar to a ship sailing with the trade winds rather than against them. Frankly, companies and the media should be thrilled; they no longer have to carry the burden by themselves. There are millions of unpaid volunteers who want to help create products and content that they want to buy. Yes, it means relinquishing some control. But it also means an incredible amount of energy and momentum to the companies who are brave enough to work with it.
I use improv exercises because they elegantly demonstrate how excessive control stifles relationships and creativity. Too much control = too little engagement.
Posted by: Johnnie Moore | April 20, 2005 at 12:17 PM
Tied up in control is fear, power, ego. It will be the actual act of giving up control that will be the hardest. Once control is relinquished the benefits become obvious.
Posted by: Patrick Misterovich | April 19, 2005 at 05:58 AM