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« Does being ethical pay? | Main | do the right thing »

February 09, 2009


peter spear

have you heard about sunchips? pretty amazing brand re-engineering. absolutely gorgeous.

David Rich

Great post! When thinking of customer experience and best customer service, researchers forget about the companies focus on social responsibility. Being green and socially responsible, are just as important as clean floors or happy service reps. Thanks for pointing it out!

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